Have questions? Check out our Frequently Asked Questions to see if your answer is already there.
If you need a replacement part click here, if you have recently purchased a new unit and have missing parts click here, or if you need a manual click here. For all other inquiries, please use the Contact Us Form below.
809 South Hamilton Street
Sullivan, Illinois 61951
(800) 448-9282 Toll-free
(217) 728-2032 Fax
Customer Care Hours: 7 a.m. - 5 p.m. CST Monday-Friday
NOTE: When calling with regard to a product, please have ready all of the information found on the silver or white sticker on the unit which says, "This model number required to order replacement parts." This is also referenced in the form below as the 'Date Code'.